Intern - Community Operations

Intern- Community Operations

UDR, Inc. is seeking dynamic and enthusiastic Community Operations Interns to join our team for the Summer of 2026 (May – August). Are you a driven college student with an interest in real estate or property management? Are you looking to gain hands-on experience and a comprehensive understanding of property management operations while contributing to a memorable resident experience?

If so, UDR, Inc. is looking to hire you as one of our full-time Interns at our vibrant Arbor Park community located in Alexandria, VA.

What You Will Be Doing:

• First point of contact, greeting residents, prospects, guests, and visitors as they arrive at our community
• Provide personalized experience, with emphasis on care and convenience for our future and current residents
• Responsible for all sales activities from lead generation to signing the lease to achieve maximum occupancy and revenue growth for the community
• Generate new leads by marketing within the local community and through creative online advertising
• Facilitate the application and move-in process, ensuring all necessary paperwork is signed, applicable monies paid, and move-in appointments scheduled
• Foster an on-going positive relationship with residents confirming their expectations are being fulfilled
• Deliver exceptional customer service to build and sustain the community's reputation and ensure maximum number of lease renewals
• Orchestrate the renewal process from notification to signing, expressing thanks for their continued residency
• Respond to resident complaints and concerns in a timely and professional manner, making sure every situation you handle ends with gratification
• Assist with planning, promoting, and delivering resident events and activities ensuring residents find value outside the walls of their apartment home
• Identify, share, and implement opportunities to improve resident happiness and service

What Could Make You a Great Fit:

• Currently enrolled college students pursuing a degree in Real Estate, Hospitality Management, Business, and/or a related field
• Motivated, self-starter that thrives in a fast-paced environment and works collaboratively in a team setting
• Ability to multi-task and adapt to changes with ease
• Strong communication and interpersonal skills
• Possess strong customer service skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• S. citizens or legal permanent resident
• Be in good academic standing and have a minimum grade point average of 3.0 on a 4.0 scale

What We Offer:

• Comprehensive exposure to property management operations
• Hands-on experience and training
• Mentorship from experienced professionals
• A supportive and inclusive workplace culture
• Competitive hourly pay of $19/hour OR $18/hour + FREE housing

Hourly Range: $18.00 - $19.00 Hourly

About UDR, Inc.

UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!

UDR Inc. is an Equal Employment Opportunity Employer.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.