Community Relations Representative II

Community Relations Representative II

This role will establish engagement with community partners, providers, and stakeholders to drive membership growth, support renewal education, and strengthen brand presence.

Location: Kern County, California

Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Shift: Will include some weekends and evenings.

The Community Relations Representative II is responsible for developing and maintaining new contacts and/or partnerships in the community.

How you will make an impact:

• Leads and manages strategies within a specific territory or business initiative.
• Acts as liaison with community advocacy groups that impacts target population.
• Identifies, develops and builds relationships with community organizations, provider offices, and faith based organizations; performs activities to enhance presence in the community.
• Assists members and potential members with benefit and/or enrollments inquiries.
• Identifies cultural issues regarding current and potential members and communicate issues to management.
• Tracks all marketing and sales activities and maintains sales database.
• Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.

Minimum Requirements:

• Requires a HS diploma or equivalent and a minimum of 2 years of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background.
• Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.

Preferred Skills, Capabilities and Experiences :

• AD or BA/BS preferred.
• Knowledge about provider network that supports the delivery area, knowledge of plan and/or competitors value added benefits preferred.
• Bilingual in English and Spanish strongly preferred.
• Experience with and knowledge of Medi-Cal strongly preferred.
• Experience with event setup (e.g., setting up pop-up tents, chairs, and promotional materials) preferred.

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $26.31 to $41.27.

Location: California

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

Job Level: Non-Management Non-Exempt

Workshift: 1st Shift (United States of America)

Job Family: MKT > Community Rel/Outreach & Educ