Community Operations - Remote Eligible

Community Operations

Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities

Solve problems and answer questions raised by community members, provide support and assistance on behalf of the core team.

Collect community feedback and suggestions on products and activities, and assist in product optimization.

Manage the user community on platforms such as Telegram/Discord/Wechat, create high-quality and targeted community groups through autonomous governance, incentive programs and tools. Telegram/Discord/

Organize and implement community campaigns such as airdrops and AMA, track their results on new user growth and user activation. APP MAU

Requirements

Experience in community operation or related professional experience, with retail user communication skills and PR sense, ideally with community growth skills.

Great passion for the cryptocurrency industry, ideally with experience in crypto and DAO. DAO

Fast learning ability is a must. Solutions focused, resourceful and strong sense of initiative.

Experience in creating content for social media platforms.

Adaptive to flexible working hours and remote collaboration.

Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be a strong advantage.

Any blockchain knowledge for educating new users will be an added advantage.

Shape the future with the world's leading blockchain ecosystem

Collaborate with world-class talent in a user-centric global organization with a flat structure

Tackle unique, fast-paced projects with autonomy in an innovative environment

Thrive in a results-driven workplace with opportunities for career growth and continuous learning

Competitive salary and company benefits

Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.